Privacy Policy

Fit Station Gym ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, sign up for a membership, or interact with our advertising on platforms such as Google and Meta (Facebook and Instagram).

1. Information We Collect

• Contact details: name, phone number, email address, and any message you submit via our forms.
• Membership details: age, gender, fitness goals, emergency contact, and payment information processed by our payment partners.
• Automatically collected: IP address, device and browser type, pages viewed, referring URL, and cookies/analytics identifiers.
• Advertising data: events from Google Ads, Google Analytics 4, Meta Pixel and Conversions API such as page views, lead form submissions, and click identifiers (gclid, fbclid).

2. How We Use Your Information

• To respond to enquiries and provide our gym services.
• To process membership registrations, bookings, and payments.
• To send service updates, schedule changes, and (with consent) marketing communications.
• To measure, optimise, and personalise our advertising on Google and Meta platforms.
• To comply with legal and tax obligations.

3. Cookies, Tracking & Advertising

We use first- and third-party cookies, pixels, and SDKs including Google Analytics, Google Ads, Google Tag Manager, Meta Pixel, and Meta Conversions API to understand site usage and to measure and improve our ad campaigns. These tools may set cookies that allow Google and Meta to show you our ads on other websites and apps (remarketing). You can manage preferences via your browser settings, Google Ads Settings, and Meta Ad Preferences.

4. Sharing of Information

We do not sell your personal data. We share information only with:

• Service providers (hosting, analytics, payment, CRM, email/SMS).
• Advertising partners (Google, Meta) in hashed or aggregated form to measure conversions.
• Authorities when required by law.

5. Data Retention

We retain personal data only as long as needed for the purposes stated above or as required by law.

6. Your Rights

You may request access, correction, or deletion of your data, or withdraw consent for marketing, by contacting us at fitstation.hsr@gmail.com or +91 93533 76277.

7. Security

We use reasonable technical and organisational measures to protect your data, but no method of transmission over the internet is 100% secure.

8. Children

Our services are not directed to children under 16. We do not knowingly collect data from minors without parental consent.

9. Updates to this Policy

We may update this Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.

10. Contact

Fit Station Gym
19th Main Rd, opp. Indian Oil Petrol Bunk, Sector 3, HSR Layout, Bengaluru, Karnataka 560102
Phone: +91 93533 76277 · Email: fitstation.hsr@gmail.com